Return & Refund Policy
- Eligibility for Returns
- Products eligible for return include coat hooks, napkin holders, cooking spoons, jars, containers, hangers, and other home essentials.
- Items must be unused, in their original packaging, and in the same condition as received.
- Returns must be requested within 14 days of delivery.
- Non-Returnable Items
- Items damaged due to misuse or improper handling by the customer.
- Products that have been used, washed, or altered in any way.
- Return Process
- To initiate a return, contact customer support at w.kenterprises011@gmail.com with your order details and reason for return.
- Once approved, follow the instructions provided for returning the item.
- Refunds
- Refunds will be processed after the returned item is received and inspected.
- Refunds will be issued via the original payment method within 7–10 business days.
- Shipping charges, if any, are non-refundable.
- Damaged or Defective Items
- If a product arrives damaged or defective, contact customer support immediately with photos of the issue.
- Replacement or full refund will be provided after verification.
- Exchanges
- Exchanges are subject to product availability.
- Contact customer support for assistance with exchanging an item.